FAQ
Q: Are your watches authentic?
A: Yes, we only sell 100% genuine and authentic watches from the world's most prestigious brands. We have direct partnerships with our manufacturers and authorized dealers to ensure the authenticity of our watches.
Q: How do I know if a watch is right for me?
A: Our team of watch experts is here to help you make an informed decision. We offer personalized consultations and recommendations based on your preferences and needs. You can also read our product descriptions and specifications to get a better understanding of the features and design of each watch.
Q: How can I maintain my watch?
A: We recommend following the manufacturer's instructions and guidelines for maintaining your watch. Regular servicing and cleaning can help prolong the lifespan of your timepiece. We also offer after-sales support and repairs, so feel free to reach out to us if you need any assistance.
Q: Do you offer warranty for your watches?
A: Yes, all of our watches come with a manufacturer's warranty. The length and terms of the warranty may vary depending on the brand and model of the watch. We also offer our own warranty and return policies for added peace of mind.
Q: What payment options do you offer?
A: We accept all major credit cards, as well as PayPal and bank transfers. We also offer financing options for eligible purchases. Contact us for more information on our payment options.
Q: How do you ship your watches?
A: We use secure and reliable shipping methods to ensure that your watch arrives safely and on time. We offer free shipping for all orders within the United States. For international orders, shipping fees may apply depending on the destination.
Q: Can I return or exchange a watch?
A: Yes, we offer a 14-day return policy for eligible purchases. The watch must be in its original condition and packaging, with all tags and accessories included. We also offer exchanges for watches of equal or higher value. Contact us for more information on our return and exchange policies.